The Buyer has a term of 14 (fourteen) days, starting from the day the order is actually delivered, to withdraw from the product purchase contract without having to provide reasons or pay penalties, with the exception of shipping costs for the return, that is the responsibility of the Buyer. In case of failure to exercise the right of withdrawal within the term of 14 (fourteen) days mentioned above, the order is considered final and no refund can be made. The right of withdrawal may be exercised exclusively by the Buyer and not by third parties. The Buyer may exercise the right of withdrawal by registered letter with acknowledgment of receipt sent to:
Bruno Acampora Perfumes
Via G. Filangieri, 72
In order to take advantage of this right, the product must be in perfect conditions, situated in its original packaging and provided with every other accessory included in the package, the delivery note and the invoice, moreover it must not have been used. The direct cost of returning the products is paid by the customer including all applicable taxes including VAT and charges.
We will confirm that we have received the withdrawal request from the Purchaser by sending a communication. We are committed to refound the Purchaser for all sums paid. The refound is made according to the payment method used by the Buyer for the initial transaction, within the maximum term of 14 (fourteen) days from the Buyer's right of withdrawal. The refound of the sums can be postponed until the return of the Products by the Buyer or until the demonstration by the Buyer of having sent back the goods, if previous.
According to the art. 59 of Legislative Decree n. 21/2014 (Consumer Code), the right of withdrawal referred to in this article is excluded in the following cases:
â€¢ renunciation expressly asked by the Buyer;
â€¢ supply of tailor-made or clearly personalized products;
â€¢ supply of sealed products that cannot be returned for hygienic reasons or related to health protection and have been opened after delivery;
â€¢ supply of Products combined with other Products (for example: individual Products in a box set of different Products).